WELCOME TO MAKHUDUTHAMAGA LOCAL MUNICIPALITY


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About Us

Vision
A developmental Municipality that provides need satisfying sustainable services
Mission
To strive for a people centred Municipality that delivers sustainable services underpinned by the following principles:
  • Efficiency
  • Effectiveness
  • Economy
  • Integration
  • Accountability
OUR COMMITMENT

Our Values

The principles that guide our commitment to delivering quality services and building a better community.

01
High Standard of Professional Ethics

Professionalizing local government is identified as essential in the MTAS (Municipal Turnaround Strategy).The MLM upholds high standards of professionalism as enunciated in the Constitution. Hard work, service to the people, humility, honesty and respect are integral components of professional values. Respect not only the laws of the land but also one another in a performance relationship – this emphasizes mutual respect and regard for dignity of a person or his/her responsibility.

02
Consultation

Regular consultations with the people about the services MLM provides.

03
Service Standards

Need to specify the quality of services people can expect.

04
Access

Increase access to services especially people disadvantaged by attitude related barriers.

05
Courtesy

Treatment of customers with courtesy and consideration. Things such as smile, respect for customs, apology if things go wrong – this cost nothing.

06
Information

Provide more and better information about services so that customers have full, accurate, relevant and up-to-date information about the services they are entitled to receive.

07
Openness and Transparency

Tell people how MLM operates, including its departments, costs and who is in charge.

08
Redress

If the promised standard of services is not delivered (failures/mistakes/performance problems occur) citizens should be offered an apology, a full explanation and a speedy and effective remedy, and when the complaints are made, citizens should receive a sympathetic, positive responsible.

09
Value for Money

Give the best possible value for money so that customers feel that their contribution through taxation is used effectively, efficiently and savings ploughed back to improve their lives. The implementation of Batho Pele Principles is continuous process, not a once off task, to be done all the time.

Background

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History Behind The Name

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OUR STRATEGIC DIRECTION

Our Objectives

The municipality's main strategic priorities and objectives for the coming five years are:

01
Infrastructure Development and Service Delivery

To ensure greater investment in infrastructure and provide better services to Makhuduthamaga residents and businesses.

02
Institutional Capacity Building

To build the capacity of MLM through improved institutional efficiency, effectiveness, competency, targeted training, recruitment, and the development of an organizational culture of service and responsiveness.

03
Sustainable Revenue Generation

To build a sustainable revenue base for the Municipality.

04
Local Economic Development

Promote local economic development (LED) in the municipal area.

05
Good Governance and Community Participation

Improve good governance and deepen community involvement in the affairs of the municipality.

06
Community Health, Safety and Disaster Management

To contribute to the health and safety of communities in Makhuduthamaga through proactive identification, prevention, mitigation and management of environmental health and disaster risks.

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